Evaluating the effectiveness of governance: integration of qualitative and quantitative approaches
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The essay examines the integration of qualitative and quantitative methods in the continuous improvement of government. Starting from the neoliberal legacy of optimisation processes, it underlines the urgency of adopting mixed methodologies and clarifies the conceptual differences between measurement, evaluation, and analysis. It then analyses the “three Es” — efficacy, effectiveness, and efficiency — and relates them to governability, governance, and public administration. Finally, it critiques the traditional paradigm of measurement and proposes a new model of governance evaluation: one that actively incorporates citizen participation, promotes transparency, and fosters adaptability to more accurately reflect specific dynamics and contexts.
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