Evaluating the effectiveness of governance: integration of qualitative and quantitative approaches

Main Article Content

Luis Rodrigo Díaz Thomé Yániz

Abstract

The essay examines the integration of qualitative and quantitative methods in the continuous improvement of government. Starting from the neoliberal legacy of optimisation processes, it underlines the urgency of adopting mixed methodologies and clarifies the conceptual differences between measurement, evaluation, and analysis. It then analyses the “three Es” — efficacy, effectiveness, and efficiency — and relates them to governability, governance, and public administration. Finally, it critiques the traditional paradigm of measurement and proposes a new model of governance evaluation: one that actively incorporates citizen participation, promotes transparency, and fosters adaptability to more accurately reflect specific dynamics and contexts.

Article Details

Section

Academic essays

Author Biography

Luis Rodrigo Díaz Thomé Yániz, Universidad de Guadalajara

BA in International Affairs and MA in Development and Innovation Management from the Universidad de Guadalajara, where he is currently pursuing a PhD in Political Science. A social scientist with 25 years of experience, he specialises in qualitative and quantitative methods applied to research and innovation, with an emphasis on the private sector. He is the only Mexican member of the Qualitative Research Consultants Association (QRCA), based in the United States. Throughout his career, he has carried out more than 9,000 studies, evaluations, and consultancies in sectors such as education, tourism, real estate development, port management, customer service, and public administration. He is noted for creating methodologies aimed at evaluating products and services in strategic sectors.

How to Cite

Evaluating the effectiveness of governance: integration of qualitative and quantitative approaches. (2025). Esfera Pública. Journal on Governance and Society, 3(6), 5–35. https://esferapublica.mx/index.php/revista/article/view/1

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